Shipping policy

As a small business, please understand we are not able to compete with large retailers.

Our goal is to offer you the best shipping options, no matter where you live. We deliver to customers across the world and try to ensure that we provide the very highest levels of responsiveness to you at all times.

All flat rate boxes include tracking and on-time delivery guarantee across Canada, varying by destination. 

A small box can hold roughly 8 meters of regular cotton fabric or 4 meters of flannel and if you order more than those amounts, there are Medium and Large flat rate boxes available too.

Why no Lettermail option for shipping?

We charge what it costs us to ship packages using the weight and dimensions outlined by Canada Post including all possible small business discounts. The products we sell rarely fit into the letter mail category as they are often too bulky. Lettermail does not allow insurance or tracking, so we would have to assume you have received your items, rather than both of us having the ability to see if your order is on its way to you, and then successfully delivered.

Free shipping over C$250 before tax applies to Canadian addresses only.

The time frame for order delivery is divided into two parts:

Processing time: As we only sell items that we have in stock and update our stock numbers daily, we do our best to send orders to the postal service or other carrier we choose within 2 business days after the order is placed.

Shipping time refers to the time it takes for items to be shipped to you. This relies on how busy the folks are at any time. We provide tracking numbers on all orders so we can both see how long it is taking for you to receive your items.